D2C Growth Acceleration

Built for Brands Ready to Grow Faster

Building and scaling a D2C brand in today’s landscape is harder than ever. Most founders are juggling multiple priorities like product, marketing, operations, retention while trying to avoid costly missteps that can stall growth.

Our D2C Growth Acceleration is designed to embed our team into your business as hands-on operators. We don’t just tell you what to do, we drive execution. From product strategy to performance marketing, logistics to retention, we help execute across every growth lever to help you scale sustainably. We help businesses with early traction to avoid missteps and scale faster.

Our Process

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1. Product Portfolio Optimization & Innovation

We assess your current product mix, identify top and low performers, and co-develop new product ideas based on customer needs and category whitespace. You get a stronger, conversion-friendly catalog that improves LTV and retention.

Customer Support

2. Customer Support & Experience Setup

Delight your customers at every touchpoint - support, delivery, unboxing, and post-purchase flows. We design customer service processes and feedback loops that reduce churn and build loyalty.

Unit Economics Tracking

3. Unit Economics Tracking & Optimization

We set up clear visibility into your contribution margins, CAC, LTV, and repeat purchase metrics, so you can scale confidently without burning capital or chasing vanity metrics.

Brand and Product Communication

4. Brand Communication

From messaging hierarchy to creative briefs, we help define and execute a unified brand voice that resonates across your store, ads, email flows, and packaging.

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5. Supply Chain &
Logistics Workflows

We help streamline inventory, fulfillment, and delivery operations reducing stockouts, delays, and excess holding costs.

6. Performance Marketing & Store Optimization

We set up clear visibility into your contribution margins, CAC, LTV, and repeat purchase metrics, so you can scale confidently without burning capital or chasing vanity metrics.

7. Retention Engine Development

We help build and refine your retention stack - from triggered email/SMS flows to loyalty programs and post-purchase nudges, making sure your customers keep coming back.

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8. Driving Marketplace Growth

We help streamline inventory, fulfillment, and delivery operations reducing stockouts, delays, and excess holding costs.

9. Data Infrastructure & Growth Analytics

We help set up dashboards, CRM tools, attribution models, and forecasting systems, so you have the right insights to make informed decisions.

Our Deliverables

By the end of the engagement, you will have:

Accelerate Your Brand’s Growth Now !

Challenges We Help You Tackle

Scaling a D2C brand isn’t just about launching campaigns. It’s about knowing what truly drives growth and executing it without wasted effort.

Our Growth Acceleration service is built to solve the real-world challenges that stall momentum after early traction.

We help you move past the bottlenecks, focus on what matters, and unlock scalable, repeatable growth.

Why Choose Tacheon?

We’ve done this before

Our team brings hands-on experience scaling D2C brands.

We’re full-funnel experts

From acquisition to retention, we work across your business to create compounding value.

We bridge strategy and
execution.

Every metric we tweak is tied to impact – we do not work on just any metric.

We’re enablers, not
just advisors

We roll up our sleeves and work with your team, not around them.

From Early Wins to Enduring Growth

We help brands turn early traction into structured growth by embedding the systems, people, and priorities needed to unlock the next level.

Let’s work together to build a growth engine your team can run with confidence.

D2C Growth Acceleration: FAQs

We’re not an agency. We become embedded in your team. We guide and manage agencies if needed, but our focus is end-to-end growth execution, not just media buying or creatives.

Yes. Especially if you’ve found early product-market fit but are struggling to scale efficiently.

We work collaboratively with your internal team. While we take ownership of execution support, we rely on your input for alignment, access, and decision-making to ensure successful outcomes.

Not necessarily. We can work with your existing partners, recommend vetted collaborators, or help you hire the right talent where needed. Our role is to ensure everything functions in sync.

This is ideal for brands that have launched and seen early traction (e.g., consistent orders, product-market fit) but are now ready to scale, optimize, or expand across channels.

We’re vertical-agnostic and have scaled D2C brands in multiple industries. As long as you are setting up an Ecommerce or D2C business, we can plug into your team and help you scale. We tailor our approach based on your segment’s nuances.

Yes. While we offer full-funnel support, we can also engage on a narrower scope if you’re looking to solve specific challenges like email retention, attribution, or product expansion.

You’ll get regular check-ins, performance dashboards, and roadmap reviews to track progress and align on decisions. Transparency and accountability are built into our process.

Yes. If you’ve already worked with us on strategy, this engagement takes that roadmap and brings it to life – step by step.

Get in Touch

Want to get in touch? We’d love to discuss how we can add value to your organization. Here’s how you can reach out to us.

Alternatively, you can fill in the form below and we will get in touch with you.
product-portfolio-optimization-icon

Product Portfolio Optimization

We'll help you improve the efficacy of your existing products while identifying opportunities for new product development. Our team will guide you through the process of identifying customer pain points and developing new products that solve them, thereby building a product portfolio that customers love.

Customer Support

Customer Support Effectiveness

We will work with you to set up efficient customer support processes to delight clients and make your support experience a strong differentiator.

Unit Economics Tracking

Unit Economics Tracking and Optimization

We will help you track the unit economics for your business and make optimizations to help you drive growth more sustainably.

Brand and Product Communication

Brand and Product Communication

Messaging, creative and copy play a mammoth role in building and scaling a strong brand. We work together with you to develop and refine your brand and product communication strategy for each segment of your audience.

supply-chain-management

Supply Chain and Logistics Processes

We work with you to set up processes that will optimize your supply chain and logistics, ensuring lower supply chain costs, efficient inventory management and most importantly, timely delivery of products to your customers.

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Efficiently Scale Customer Acquisition

We work with your team and performance marketing agency to ensure that budgets are being allocated correctly and are spent efficiently, with all best practices incorporated, to maximize ROI. We add expertise to your team to ask your agency the right questions and point them in the right direction. We also work with you on constantly optimizing your ecommerce store and improving the customer experience.

Strong-brand

Building a Strong Brand

A strong brand which customers love is one of the strongest competitive advantages that you can build. However, since brand measurement is extremely challenging, this is where a large chunk of the marketing budget gets easily wasted, if not executed right. We work with you to ensure all brand marketing activities are executed by following best practices for set-up, optimization, and measurement.

Scaling Customer Retention

Retention is the lifeblood of your D2C business. We work with you on each of the retention pillars - product, customer experience (across the store, delivery, unboxing, customer support and post-purchase) and retention marketing automation nudges, to improve retention rates and drive loyalty and advocacy.

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Driving Marketplaces Growth

Marketplaces are a key visibility and growth area for a D2C brand and we know which levers to pull and which buttons to press to scale here. We work with your team to ensure you are able to maximize visibility and sales across marketplaces.

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Harnessing the Power of Data

In the D2C space, the way you use data to your advantage can be a strong differentiator. We help you set up data infrastructure that will enable you to gather, analyze, and use data effectively to make informed business decisions which will efficiently accelerate growth.

By working with us, you can avoid the common pitfalls and mistakes that can derail your growth journey and cost you time and money. As an extended part of your team, we work with you every step of the way, guiding you through the process and helping you achieve your growth goals.

Don’t miss out on the opportunity to take your D2C business to the next level. Reach out to us to learn more about how we can help you build a successful D2C brand.

Get in Touch

Want to get in touch? We’d love to discuss how we can add value to your organization. Here’s how you can reach out to us.

Alternatively, you can fill in the form below and we will get in touch with you.

Building a successful D2C brand from scratch is not easy. There are countless pitfalls and mistakes that can derail your growth journey and cost you time and money.

Many D2C founders face the same challenges. They struggle to identify the right growth strategies and often waste valuable time and resources on ineffective tactics that don’t yield results.

With our expertise and strong understanding of what works, you can avoid those costly mistakes, navigate the process with ease and accelerate your growth journey.

We become a part of your growth team and work with you on each of the key areas below, to help you scale efficiently:

D2C Growth Acceleration Partner

Your Extended Growth Team

The cmo